Next-GenerationVoIP Phone Systems
Choose between Microsoft Teams Direct Routing for seamless integration with your existing M365 environment, or 3CX for a feature-rich, cost-effective VoIP solution with advanced call management.
Comprehensive VoIP Communication Features
Everything you need for modern business communications in one integrated solution
Cloud-Based Phone System
Modern VoIP infrastructure with enterprise-grade reliability and crystal-clear call quality.
Multi-User Management
Comprehensive user management, call routing, and extension configuration for teams of any size.
Advanced Security
End-to-end encryption, secure SIP trunking, and protection against VoIP-specific threats.
International Calling
Cost-effective international calling rates with premium quality connections worldwide.
Integration & API
Seamless integration with CRM systems, productivity tools, and custom business applications.
Real-Time Analytics
Detailed call analytics, performance monitoring, and comprehensive reporting dashboards.
Mobile & Desktop Apps
Native applications for all platforms ensuring consistent communication experience anywhere.
24/7 Support & Monitoring
Round-the-clock system monitoring with immediate support for any connectivity issues.
Choose Your Perfect VoIP Solution
We specialise in both Microsoft Teams Direct Routing and 3CX implementations, each with unique advantages
Microsoft Teams Direct Routing
Perfect for Microsoft 365 environments
Ideal for:
Businesses already using Microsoft 365 who want to consolidate communications within Teams
3CX Phone System
Feature-rich, cost-effective solution
Ideal for:
Businesses seeking a dedicated phone system with advanced call center features and flexibility
Not sure which solution is right for your business? Our experts will assess your needs and recommend the perfect fit.
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Start Free TrialFrequently Asked Questions
Common questions about our VoIP services
Which is better: Teams Direct Routing or 3CX?
Both solutions excel in different scenarios. Teams Direct Routing is ideal if you're already using Microsoft 365 and want unified communications within Teams. 3CX is perfect for businesses needing advanced call center features, multi-tenant support, or a standalone phone system with extensive customisation options.
Do I need Microsoft 365 to use Teams Direct Routing?
Yes, Teams Direct Routing requires Microsoft 365 with Teams Phone licensing. However, it provides seamless integration, allowing you to use your existing Teams interface for all voice communications while keeping your current phone numbers.
What makes 3CX different from other VoIP systems?
3CX offers exceptional value with advanced features like hot-desking, comprehensive call routing, built-in CRM integration, and multi-tenant support. It's particularly strong for call centers and businesses requiring detailed call analytics and monitoring.
Can I keep my existing phone numbers with either solution?
Yes, both Teams Direct Routing and 3CX support number porting from your existing provider. We handle the entire porting process, which typically takes 3-10 business days depending on your current carrier.
What internet requirements do I need?
For optimal call quality, we recommend at least 100kbps upload/download per concurrent call, with QoS configuration. Both solutions work well with standard business broadband connections, and we can assess your current infrastructure during consultation.
Do you provide ongoing support and training?
Absolutely. We provide comprehensive implementation, user training for both administrators and end-users, ongoing technical support, and system optimisation. Our team has extensive experience with both Teams Direct Routing and 3CX deployments.